Every day, we get phone calls and messages from GoGoGrandparent customers telling us why they user GoGoGrandparent for rides and more. Here’s a peek into the feedback we've received just over the last couple days (edited for punctuation and to not give away identity!)
Evelyn G. wants us to know that she always feels safe with the drivers and appreciates the prompt service. Also she loves that the operators speak slowly and concisely.
Catherine M. said that she loves our service, “you guys are very reliable and always there to help”
Candice C. said she's extremely happy with our service!
Susan W. was so impressed with Khalid and she wants to make sure that he’ll get recognized. She never had a great service with anyone like this before. She’s so thoughtful and caring.
Howell A. wants us to praise Tania for her great service. Said that he left his glasses to her car and she did return to the church and give it to his churchmates. Not all drivers are as good hearted as she was.
Robert B. is extremely happy with our service and he wants supervisors to know.
Barbara S. says her driver was very personable, great conversationalist, fun to ride with. She said “I could have traveled to Tijuana with him!”
Peggy D. truly enjoyed her service with the driver, and she loves our company, driver went above and beyond for her. Anthony is his name, black Kia Sorento.
Michael and Margarita R. said“You guys are the best..! Me and my brother are so relaxed now setting up rides for our parents cause we know that you guys will get them a ride and we basically don’t have to worry for them to be mistreated and late to their appts. Also its very funny the way you get the drivers and their cars..! Last time my parents said ‘We were in a Mercedes Benz..! Woooow..!’, you guys are just so lovely and wonderful…!”
Mary E. & George T. say they love our service and would call back even if she was 34th in line.
Barbara O. is so grateful with Michael for her first ride with us, excellent driver and wonderful service.
Howell A. said “You never need an automobile, you just need GoGo!” He is so happy with our service that he’s telling everybody he knows, all the time.
Randy H. says our service is awesome… GoGo doing a great job!
Camella H. very happy to have been registered to our service
Cynthia D. said this service is just so wonderful, I love it that you can speak with a real person that really understands you..!! Thank you so much.!
Sharin L. is very impressed with the GoGoGrandparent servic and happy with how nice everyone is on the phones and so glad to have GoGoGrandparent.
Edward S. Called to say THANK YOU for retrieving his lost Item, ‘you guys are wonderful…!’
Jeanne S. said they have GOGO on their recommendation book for transportation services.
Sara C. She told me the service is awesome and she’s glad she found it. She loves it.
Michela S. for Michael and Margarita R. “GoGo Grandparent has been life altering and life saving for my family! Again, thank you!”
Thanks to an amazing operator, we caught a false trip and we were able to dispute it and refund it. Mr. P. was very pleased that we did this without him even knowing. His email in response to the refund “Thanks. I had no idea there was a problem. You go: GOGO!”
Phyllis F. “Very Happy with our service!”
Sheryll said GoGoGrandparent is a great service that her mom will use. Thank you for having it.
Emily R. just wanted to let us know she’s very happy with our company and loves the drivers.
James F. says “God will bless you double for the service you are providing us. Thank you so much.”
“Thank you. I look forward to using your service again (probably will be fairly often). You have given me lots of “possibilities” again in my life, that I thought were gone since I no longer drive.” — Judith
Karen B. says “Every company should have a customer service like GoGo.”
Lillian H. says “what a wonderful service, this is for anybody that is not iphone or smartphone sappy because some of my younger friends are smartphones sappy and I love that I can just use my phone and that you can give me a time of arrival because when I call a taxi company they don’t tell me when they will be here and that you give established fares”
Jean M. says the cars are clean and the drivers have been really nice to her.
Mimi F. says she’s recommended GoGoGrandparent many times because she’s so happy with the service.
Rugh R. says she had a great first ride with GoGoGrandparent and looks forward to using us quite often.
Ruth S. is very pleased with our service!
Dorothy O. “Used the service the other day and it was a breeze!”
Judy F. is so amazed with Carol’s service because she certainly know where she’s going and a wonderful driver, very accommodating.
Marilyn M. driver Mike was fabulous and outstanding, very caring and kind, he picks her up at Trader Joe’s and drops her off on Wednesdays.
Sharon C. says she loves our service and feels safe traveling with us. Drivers are courteous and make her feel very comfortable.
Jeanne — great service. I will be using Go Go Grandparents for a long time. Will tell my friends to join.
David and Barbara J. “My driver, Fabian was just outstanding! He made sure till the end me and my sister were safe in our house. He helped with our wheelchair and all of our bags. Please make sure he hears this from us. He just couldn’t have been nicer.”
Barbara M. “Can I leave a note for your supervisor? I would like to make a recommendation, you’ve been wonderful and so helpful” Such a nice lady!
Anthony A. says “I just took my first ride with GoGoGrandparent and had a wonderful experience!!”