What You Can Expect From Rides With GoGo
Many of our customers appreciate knowing what to expect when they use GoGo for rides. After you call GoGo toll-free at 1 (855) 464-6872 and Press 6, you can speak to a live operator to order on-demand rides for seniors and rides for people with disabilities, or you can schedule rides in advance. Our friendly operators will confirm some information with you to make sure that you have a smooth and accurate ordering process for things like groceries for seniors and home services for seniors.
When it comes to rides for seniors and rides for people with disabilities, we: verify the best call-back number for you, adjust your pick-up and drop-off pins on our online map, and provide estimated costs of trips. If you’re comfortable with the cost, we’ll match you to a driver and vehicle that matches your preferences. Once you have been matched with a driver, our system will call and text the driver with any special notes or instructions you want relayed. You will receive a call when your driver is nearby.
Know that GoGo has got your back. Our team will be notified if there are any updates to your ride and keep you informed if there are delays or cancellations. If you’ve left something behind in the vehicle, we’ll communicate with the driver to arrange to have the items returned. We advocate for you and resolve any issues on your behalf. For all of our on-demand services for seniors, we are always just a phone call away if you have a question or concern about your request.