Lyft for Seniors: Seamless, Safe, and Simple Rides with GoGo

An illustration of two older adults getting into a car

Getting Around Just Got Easier for Older Adults

If you or a loved one is looking for a stress-free way to get a ride without using a smartphone, you're in good company. Rideshare apps are convenient—but not always senior-friendly. Navigating screens, passwords, and updates can be a barrier.

GoGoGrandparent makes ride booking simple. We help older adults schedule Lyft rides by phone, no app or tech skills required. Whether it’s a doctor’s visit, lunch with friends, or a trip to the store, we help seniors stay mobile, safe, and independent.

Start Today

Why Choose GoGoGrandparent for Senior Transportation

  • No smartphones, downloads, or buttons—just a phone call.
  • Our service is designed specifically for seniors who want an easy way to use Lyft. With GoGo, you're never left guessing. Friendly operators manage the process, from pickup to drop-off.
  • Key benefits include:
    1. Live monitoring of every ride
    2. Driver and vehicle screenings via our GoGoGuardian system
    3. Assistance with special requests, like help with groceries or mobility aids
    4. Reliable access to rides—any time, any day
  • We offer more than transportation, we provide confidence and connection.

Cost & Accessibility: Lyft Options for Seniors

Are Free or Discounted Rides Available?

While Lyft doesn’t typically offer free rides for older adults, we can help guide you to local or health-related transportation programs that may assist.

‍

Using GoGoGrandparent means:

  1. Standard Lyft pricing, plus a small service fee for live support and monitoring
  2. No app needed, making Lyft accessible to seniors without smartphones
  3. Help navigating assistance programs when available

What About Seniors with Disabilities?

If mobility is a concern, we’ve got you covered. Our operators can:

  1. Request wheelchair-accessible vehicles (Lyft WAV)
  2. Relay any specific needs to your driver
  3. Ensure a smooth and comfortable ride for every passenger

How To Book A Lyft Ride By Phone

One Call Is All It Takes

1

Call us at 1 (855) 464-6872.

2

Speak with a live operator—we’ll guide you through everything.

3

Tell us your destination. We’ll arrange the ride and confirm the details.

4

Relax. We track every trip for your safety and peace of mind.

 What Families Are Saying

"GoGoGrandparent gave my mom her freedom back. She doesn’t use a smartphone, but now she gets to her appointments easily and safely."

Sarah P., Dallas, TX

More Than Rides: Supporting Independent Living

Transportation is just one part of the bigger picture. We also help with:
Home Services

In order to stay independent at home, there’s upkeep that needs to be done around the house for it to be safe and comfortable. GoGoGrandparent can help with in-home care services, home repairs, and other services for older adults. In the background, GoGo is vetting providers and managing your requests.

Check Service
Groceries Delivery

GoGo makes grocery shopping effortless by helping you get fresh groceries delivered straight to your door—on-demand or on a schedule. As one of the top grocery delivery services in the U.S., we partner with leading grocery stores to bring you the best selection at your fingertips. Our dedicated GoGoGuardians track every order in real-time, keeping you updated and ensuring seamless communication with your personal shopper. Plus, GoGo saves your shopping lists for future orders, making repeat grocery deliveries even faster.

Check Service
Meals Delivery

Our GoGoGuardians handle every step of your meal delivery, from placing your order and confirming dietary needs to tracking your delivery in real-time. We ensure your meal arrives hot and at your door, hassle-free.

Check Service
Prescription Delivery

Have a prescription that’s just been filled by the pharmacy, but no way to get there? GoGo can arrange to have your medications picked up for you, so you adhere to your medication schedule and stay on track. Behind the scenes, our GoGoGuardians are monitoring your request, screening the process, and tracking your delivery.

Check Service
Our mission is to support seniors in leading fulfilling, independent lives.

Lyft for seniors  - Frequently Asked Questions

How does GoGoGrandparent help seniors use Lyft without an app?
GoGoGrandparent helps seniors use Lyft without a smartphone by allowing them to call a toll-free number and request rides through an automated phone menu or live operator. GoGo books the Uber ride on their behalf and provides ride updates over the phone.
Is the service available 24/7?
Operators are available 24/7 to give quotes, schedule rides in advance and answer any questions that you have. Call and Press 0 to speak with an operator.
How much does transportation for seniors cost through GoGo?
GoGoGrandparent charges a concierge fee of $0.27 per minute for the duration of the ride, in addition to the standard Uber or Lyft fare. For example, a 20-minute ride would incur a concierge fee of $5.40. This fee is billed to your credit card along with the ride fare.
Can I arrange a ride for someone else?
Yes, GoGoGrandparent allows you to arrange rides for someone else, such as a parent or grandparent. You can do this by calling their toll-free number and providing the rider’s details, including their name, pickup address, and destination. The service will then coordinate the ride on behalf of the individual. This is particularly useful for seniors who may not be comfortable using smartphone apps.
Does GoGoGrandparent offer free Lyft rides for seniors or special programs like subsidies?

GoGoGrandparent does not offer free Lyft rides for seniors as part of its standard service. However, some local programs collaborate with GoGoGrandparent to provide subsidized or discounted rides for seniors. For example:

  • Yonkers, NY: Seniors aged 60 and over can access six free rides per month through a partnership between GoGoGrandparent and the Yonkers Office for the Aging, funded by a $30,000 grant from the State Office for the Aging.
  • Montana Area II Agency on Aging: Older adults aged 60 and over in Yellowstone and Fergus counties are eligible for up to eight free rides, four free grocery deliveries, and four free prescription deliveries each month through a partnership with GoGoGrandparent.

These programs typically require registration and may have eligibility criteria. To find similar programs in your area, contact local senior services or community organizations.

Does Lyft provide accessible rides for seniors with disabilities?
Yes, Lyft provides accessible rides for seniors with disabilities through its Lyft WAV (Wheelchair Accessible Vehicle) service, available in select cities. It offers vehicles with ramps or lifts, and trained drivers to assist riders who use wheelchairs or have mobility challenges.
Can I use GoGoGrandparent’s Lyft service if I live in a rural or suburban area?
Yes, GoGoGrandparent can assist seniors in rural or suburban areas with Lyft rides, provided that Uber or Lyft services are available in those regions. GoGoGrandparent acts as an intermediary, allowing users to request rides via phone without needing a smartphone.

However, service availability may vary based on local ride-sharing coverage.
To check if GoGoGrandparent operates in your area, you can use our online service checker.
Do I need to create an Lyft account to use this service through GoGoGrandparent?
No, you do not need to create an Uber account to use GoGoGrandparent’s Lyft service. GoGoGrandparent acts as an intermediary, allowing you to request Uber rides via phone without the need for a smartphone or app. Simply call 1 (855) 464-6872, and their operators will handle the booking and communication with the driver on your behalf. This service is designed to assist seniors and others who may not be comfortable using smartphone apps.
What if I need recurring Lyft rides for regular appointments?
Yes, as a GoGoGrandparent member, you can arrange recurring Lyft rides for regular appointments. While GoGoGrandparent doesn’t offer automated scheduling, you can set up rides in advance by calling their toll-free number at 1 (855) 464-6872. Press “0” to speak with an operator, who can assist in scheduling rides for specific days and times, such as weekly medical appointments. Additionally, you can program custom pickup locations into your account for added convenience.

This service is particularly beneficial for seniors who prefer not to use smartphone apps, as it allows them to manage transportation needs through a simple phone call.
Will I receive a confirmation once my ride is booked?
Yes, as a GoGoGrandparent member, you will receive confirmation once your Uber ride is booked. After you request a ride, GoGoGrandparent’s system will provide you with the driver’s name, car model, license plate number, and estimated time of arrival. Additionally, you can opt to receive live updates via text message, including notifications when the driver is on the way and when the rider has arrived at their destination.