On-Demand Services for Seniors & People with Disabilities: Groceries, Meals, Rides, Home Care & More

1. Call 1-855-464-6872.
2. Use touchtone options or speak to an operator to request a ride, delivery, or other service.
3. GoGoGrandparent arranges services through partners like Uber, Lyft, DoorDash, and Instacart.
4. They monitor every trip, communicate special needs to drivers, and confirm your safety and satisfaction.

• Rides: On-demand or scheduled rides through Uber or Lyft.
• Grocery Delivery: Pickup and delivery from local stores.
• Meal Delivery: Hot meals through DoorDash and similar services.
• Prescription Delivery: Medication delivered straight to your door.
• Home Services: Help with tasks around the home.
• GoGoCare: A care-support program for aging in place.
• Grow with GoGo: Virtual fitness and enrichment programs.

Start with a simple independence plan: rides to appointments, groceries, meals, and prescriptions. GoGo lets an older adult or caregiver request these services by phone, without needing a smartphone.

Common options include family help, local senior services, store delivery, and phone-based concierge services. GoGo can help coordinate grocery delivery and other errands over the phone.

Many families combine grocery delivery, meal delivery & rides to appointments. GoGo helps coordinate these basics by phone so daily needs can be covered without apps.

Yes. GoGo can request rides through major rideshare networks when you call—no app required.

She can call GoGo and request a ride by phone. GoGo handles the app-based side for her.

Yes. If you prefer not to use menus, you can speak with an operator for support.

Yes. You can set up rides in advance for appointments, errands, and planned outings.

Yes. Recurring requests can be set up for routine rides and common needs.

It depends on driver availability in your area and time of day, but many rides can be requested quickly when needed.

Yes. Because it’s phone-based, you don’t have to navigate an app. You can also add pickup notes (like “call when you arrive”).

Often, yes—especially if you’re comfortable using a phone menu or have a caregiver place requests. If you need a specific accommodation, contact support to confirm what’s possible in your situation.

In many areas, yes—wheelchair-accessible options may be available depending on local supply.

Yes. You can add notes like needing trunk space or extra time to get in and out.

Use clear pickup instructions, add driver notes, and consider caregiver involvement for scheduling and notifications. If you’re worried about safety, ask support what monitoring/help options are available.

Yes. Many caregivers set up the account and payment, then the older adult calls when they need a ride or delivery.

Yes. Caregivers commonly manage payment so the older adult doesn’t have to handle transactions with drivers.

It’s strongly recommended so the rider (or caregiver) can be reached for pickup coordination.

You call GoGo, share your list and preferences, and GoGo helps coordinate the order and delivery.

Yes. If your needs are routine, recurring requests can simplify weekly orders.

Yes. Prescription pickup/delivery can often be coordinated by phone.

Generally, no. It’s safer to pay the merchant directly (like keeping a card on file with the pharmacy) whenever possible.

Availability can change. Contact support so they can help re-request a ride or troubleshoot.

Coverage depends on where partner delivery/rideshare services operate and local availability at the time of request.

GoGo isn’t an emergency or medical response service. If someone needs urgent help, call emergency services.

Often, yes—because there’s an added service fee for phone-based coordination and support, plus the underlying ride/delivery cost.

Tipping is appreciated, especially if the driver helps with bags, waits, or provides extra assistance.

Yes. Membership options may be available depending on current offerings.