GoGoGrandparent is designed to make transportation easier, especially if you’re not using a smartphone. And while speaking with a live operator is always an option (and something many of our members prefer), knowing how to use the phone system efficiently can save you time and get you on your way faster.
This guide walks through how to use the GoGoGrandparent phone number, how to save custom pickup locations, and why doing so can make your experience smoother each time you call.
Call the GoGoGrandparent Phone Number to Request a Ride
When you dial 1 (855) 464–6872, you’re given two main choices: speak to a live operator or use the automated menu. We love talking to our members, but if you’re looking to request a ride quickly and without the wait, the automated system might be the better route.
Here’s how it works: once you're a registered member, the system recognizes your phone number and offers you a menu of options for ride requests. Each number on your phone keypad corresponds to a different request or function. With a few quick taps, your ride can be on its way—no long explanations or wait times needed.
How Saved Locations Make the Phone Menu Easier
Push a Button, Skip the Operator
Once you’ve registered and saved a few key addresses, calling in becomes much easier. Here's a breakdown of what each number does when you call:
- Press 1 – Request a ride from your saved home address
- Press 2 – Get picked up from your last drop-off location (only works if it was within the last 3 days)
- Press 3, 4, or 5 – Use one of your saved custom pickup locations
- Press 6 – Fast-track your ride request through an operator
- Press 9 – Say your address out loud using voice recognition
- Press 0 – Talk to an operator for anything other than a ride request
This setup gives you full control over how quickly you want to book your ride and lets you skip straight to the part that matters—getting where you need to go.
Let’s say you’re at your favorite grocery store or your doctor’s office—both places you visit regularly. If those are saved in your profile, you can press one button and be done. No need to spell out the name or repeat directions every time.
How to Save a Custom Location with GoGoGrandparent
Why Save Locations?
Saving a custom pickup spot is one of the smartest things you can do if you regularly travel from the same places. Maybe it’s your local community center, a large medical office, or a park entrance that’s tricky to describe. Instead of going through the same explanation each time, a saved location tells your driver exactly where to find you—and includes any extra notes you want them to know.
Here are a few real-life examples:
- "Pickup is on the side entrance, not the front."
- "Look for me under the blue awning."
- "I'll be carrying groceries—please help with loading."
These notes go into your GoGo profile and are automatically included with your ride request each time you use that saved location.
Here’s How to Set It Up:
Setting up a saved location is simple. Just follow these steps:
- Pick a Place – Think of somewhere you go often. A clinic, supermarket, or even a family member’s house.
- Call GoGo – Dial 1 (855) 464–6872 and let the operator know you’d like to save a custom location.
- Assign It – The operator will help you assign it to one of your custom buttons—3, 4, or 5. You’ll also name it, like “Dr. Patel’s Office” or “Market Entrance.”
- Add Instructions – If there’s anything special the driver should know, the operator can save a note with that location.
You can also manage your saved locations anytime online at app.gogograndparent.com.
Once saved, using them is just a matter of calling and pressing the right number.
Not at Home? Not a Problem
We get it—not every ride starts from your home or last drop-off spot. That’s why saved custom locations (buttons 3, 4, and 5) are such a helpful feature.
Let’s say you’re out shopping, visiting a friend, or waiting outside a medical office. If it’s a place you’ve saved, you can skip talking to the operator and press your assigned button. The system knows exactly where you are and what details the driver needs.
No saved location? No problem there either. You can always speak to an operator and tell them where you are. But for the places you go most, it’s worth setting up a shortcut.
Need Help or Have Feedback? Just Call Us
At GoGoGrandparent, we're always looking for ways to improve how things work. Whether you have a question, a suggestion, or just want to make sure your saved location is correct, we’re here for you.
Simply call 1 (855) 464–6872, and we’ll gladly walk you through anything you need.
Want to give feedback about your ride experience? Curious about how to add new saved spots or update notes? We’ll take care of it.
We designed GoGo to be simple, helpful, and flexible. And your input is part of that process.
Save Time with Smart Shortcuts
Using GoGoGrandparent doesn’t have to be complicated. Once you know the shortcuts—like using the phone menu and saving locations—it becomes a quick and seamless part of your day.
You don’t need a smartphone, and you don’t need to repeat the same instructions every time you need a ride. Whether you prefer speaking with a real person or want to press a button and go, we’ve got you covered.
So take a few minutes today to save those custom pickup spots. Trust us—it’ll save you time on every future call.
📞 Save 1 (855) 464–6872 in your contacts today for fast, easy access to GoGoGrandparent ride services—no app required.
