Medication Delivery for Seniors and People With Disabilities

An illustration of two older adults getting into a car

Prescription Delivery With GoGo

Have a prescription that’s just been filled by the pharmacy, but no way to get there? GoGo can arrange to have your medications picked up for you, so you adhere to your medication schedule and stay on track. Behind the scenes, our GoGoGuardians are monitoring your request, screening the process, and tracking your delivery.

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GoGoGrandparent Delivers Anywhere! Anytime!

Delicious and convenient meal delivery for seniors. As we age, maintaining a healthy diet can become more challenging. GoGoGrandparent makes it easy by delivering nutritious and delicious meals from local restaurants directly to your door. From home-cooked style dinners to classic brands, we help you eat well and live well without the hassle of cooking.

Helping Seniors and Disabled Adults Since 2016

Maintaining your independence is one of GoGoGrandparent’s key pillars. Our mission is to help people age and thrive independently and confidently at home. We offer a variety of services ranging from transportation to home services.

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Scheduling an order

GoGo allows you to schedule orders in advance with an operator. All you need to do is follow the same steps as you would when placing a regular order with an operator for now.
Please be sure to inform the operator that you wish to schedule the order at the beginning of the call.

Three elderly friends spending time together in a banquet

Please provide the operator with the date and time for delivery while keeping in mind that you can expect to receive your order up to 30 minutes before or after the time provided.If you place or schedule multiple orders with an operator, we will apply a discount concierge fee on the second order and any other subsequent order. As long as the multiple orders are placed on the same call with the same operator.

Popular Brands GoGo Deliver Through

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What GoGo Customers Say About Meals With GoGo

Meal Delivery - Frequently Asked Questions

How long does meal delivery take?
On average, meal delivery takes between 20-90 minutes, depending on meal preparation time and restaurant.
What if I want to order food outside of your business hours?
With our automated system, you can place meal requests from your past orders and saved orders in your account. 
Can I tip my delivery person?
Tipping is encouraged and can be done when you place your order or in cash when the driver drops off your meal.
If I have a favorite meal, can you save my request?
Absolutely, and good thinking! We can save up to seven orders on your account, so you can request them even faster next time with our automated system.
What if I have a food allergy or if I am on a special diet?
Tell us what you’d like to eat and if you have any allergy or dietary restrictions. We can communicate those to the restaurant, so you get what you need.
What if I’m not sure what restaurants are in my area?
We can mail or email you menus from restaurants in your area and help you find something tasty.
How can I report an issue with my order?
We strive to make your experience with GoGo a positive one every single time, but sometimes mistakes happen. And when they do, we are always here to make things right.

If your order was delivered, but you experienced an issue, please be sure to contact our Gourmet department directly via phone at (855) 464-6872 within 24 hours of the order being delivered. Letting us know immediately helps us better advocate for you.
What is the resolution process?
Once we receive your concern, one of our support representatives will forward it to our partner for resolution. Once a resolution has been reached, we will contact you via phone to update you.

Please keep in mind that any order that is older than 24 hours cannot be disputed. 
What are the hours of operation for the meals department?
Our Gourmet department is available 7 days a week, with the ability to order with our automated system 24/7.

Gourmet Department | 855-754-5328 | 8AM ~ 12AM EST | 7 Days a week
Groceries Department | 855-222-4919 | 8AM ~ 9PM EST | 7 Days a week
Home Services | 855-464-6771 | 8AM ~ 8PM EST | Mondays-Fridays
Rides | 855-464-6872 | 24/7
Gogo Australia Rides | +61 134628 | 24/7

Our Checklist For Prescriptions With GoGo

Our GoGoGuardian system improves the reliability and communication. Here are a few checks we run through:

ACCOUNT CONFIRMATION

Confirm account information, like drop-off address.
Note the details of your order.
Confirm that you have already paid for the item(s) at the pharmacy.

ONGOING COMMUNICATIONS

We will call you with the estimated time of arrival for your medication delivery.
We keep you and your driver informed if there are any changes to the order, timing, or delivery instructions.
If anything needs to be corrected or disputed about your order, we are just a phone call away.

INSTRUCTIONS + DRIVER MATCHING

Are there any specific pick-up and delivery instructions for the driver?
We match your request to a driver who is nearby and able to fulfill your delivery.
The driver will head to your pharmacy and wait until the medication is handed to them

SERVICE IS PARAMOUNT

If there is missing medication, there are two options: ask users to reorder and pick it up again, or transfer to supervisor for disputes
In handling disputes, supervisors are always involved
The decision on which option to choose depends on the specifics of the situation

How To Get Your Prescriptions Delivered With GoGo:

Step 1: Call your pharmacy to confirm that your prescription is ready for pick-up. Let your pharmacist know you’ll be having someone pick it up on your behalf and that they can call you if they have questions.

Step 2: Call us toll-free at 1 (855) 464-6872  and Press 0 to be connected to one of our operators 7 days a week from 9:00 AM EST to 10:00 PM EST.

Step 3: We will give you an ETA once your driver is on the way!

Frequently Asked Questions About GoGo’s Medication Delivery For Seniors

For medication pickups, what does the driver need from me?
They will need to know your first and last name, phone number, date of birth, and home address.

Can the driver take my credit/debit card to pay for my medication?
We strongly suggest calling the pharmacy to have your card on file, so it is paid for at the moment of pick-up, for safety purposes.

How long will it take the driver to get me my medication from the pharmacy?
It depends on driver availability, distance, and how long it takes to claim your medication, but many of our customers receive their delivery within a few hours of requesting it.

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What To Expect From Medication Delivery With GoGo

Sometimes after a doctor’s appointment, new prescriptions are filled for you at your local pharmacy, like CVS or Walgreens. You know you need to start adhering to your new medications, but don’t have a way to pick them up on the same day. Or maybe a medication you take regularly has been refilled and is ready for pick-up, but you hadn’t planned on making the trip that day. Here’s what you need to know about prescription deliveries for seniors or medication deliveries for people with disabilities!  

Instead of having to get to the pharmacy in-person or missing a dosage of important medication, call GoGo at 1 (855) 464-6872 and Press 7. We can arrange to have your medication picked up for you. Please note: We cannot deliver narcotics. We recommend you call your pharmacy and handle the payment for the medication ahead of time. We’ll then confirm some account details with you and find a driver to pick up the medication and other items from the pharmacy. We will let you know the driver’s ETA and stay in contact with you about the status of your delivery.  

With GoGo, you do not need a smartphone or app to get your prescription medication delivered from your pharmacy! The same is true for any of our helpful services, like rides for seniors, meal delivery for seniors, groceries for seniors, and home services for seniors. Give us a call today 1 (855) 464-6872.

Our GoGoGuardian System

Our Checklist For Prescriptions With GoGo

Our GoGoGuardian system improves the reliability and communication. Here are a few checks we run through:

ACCOUNT CONFIRMATION

Confirm account information, like drop-off address.
Note the details of your order.
Confirm that you have already paid for the item(s) at the pharmacy.

ONGOING COMMUNICATIONS

We will call you with the estimated time of arrival for your medication delivery.
We keep you and your driver informed if there are any changes to the order, timing, or delivery instructions.
If anything needs to be corrected or disputed about your order, we are just a phone call away.

INSTRUCTIONS + DRIVER MATCHING

Are there any specific pick-up and delivery instructions for the driver?
We match your request to a driver who is nearby and able to fulfill your delivery.
The driver will head to your pharmacy and wait until the medication is handed to them

SERVICE IS PARAMOUNT

If there is missing medication, there are two options: ask users to reorder and pick it up again, or transfer to supervisor for disputes
In handling disputes, supervisors are always involved
The decision on which option to choose depends on the specifics of the situation

testimonials

What GoGo Customers Say About Our RX Delivery With GoGo:

“The service is so organized and I like how I’m informed throughout the process.”

-Henry, a GoGo customer

“GoGoGrandparent is by far the most helpful resource for me. It offers many choices, is practical, and is easy to use. I’m extremely grateful for it almost every day.”

-Wilson, a GoGo customer

“I like Gogo because I don’t have to worry about trying to use a phone or computer. I have those things, but sometimes I feel more confident and everyone is so helpful.”

-Fran, a GoGo customer