Uber, Lyft and other on demand transportation services are rapidly becoming the world’s number one transportation solution. They allow customers to get rides from regular people. There have been billions of rides executed by both companies since their founding. Though this may seem like a fool proof option to the world’s growing transportation needs, several problems persist for older adults.
Every year, our phones become faster, our computers become smarter and our technology solutions increase dramatically. In an age where technological trends can change within days, not to mentions hours, our aging population is being left behind.
In terms of transportation, seniors face two main challenges when it comes to using ridesharing services like Uber and Lyft. The first issue is accessibility. PEW Research reports 58% of seniors don’t own a smartphone and more than half the ones that do have never downloaded an app before. This limits more than a quarter of the human population from using these ride sharing services.
The second important issue is ride monitoring. As humans age, slow reaction times and declining levels of awareness work together to block an older adult’s ability to manage their own services. One example of this may be not noticing their driver cancelled a ride and subsequently waiting for hours on a street corner for a car that’s never going to come. Other examples include getting into the wrong car, paying the driver with cash, or not catching that their driver is at the wrong entrance to their home. In order to ensure that seniors are being transported in a safe, practical manner, close observation of the transportation process is required.
GoGoGrandparent aims to solve these two critical problems. Customers can order rides with their flip phones, through landlines, or have family members make the call. This allows seniors to use technology they are comfortable with. Additionally, GoGoGrandparent’s 24/7 call center monitors rides with the utmost attention to detail to make sure passengers are transported in a smooth, safe, and reliable manner.
Call us today at 1 (855) 464–6872.