GoGo is the leading cloud connectivity provider for older adults and people with disabilities across North America.
With innovation and heart, GoGo’s phone-based, bilingual concierge service creates reliable access to rides, meals, groceries, shopping, Rx delivery, and home services, that help:
Extend your reach to consumers
Compliment your existing infrastructure
Improve outcomes through preventative measures
Measure impact in real-time with custom dashboards
Maintain people’s independence at home and connection to their communities longer
Virtual Concierge With GoGoGuardian
Service Requested
Real-Time Monitoring
Gather request details, like destination
Double check addresses and pickup profiles
Assistant Assigned
Match car type and other preferences
Crosscheck profile of the assistant
Call driver/shopper if needed
Service in Progress
Wayfind drivers to correct pickup location
Reorder requests or re-assign if needed
Broker communication between parties
Request Fulfilled
Send customer receipt
Email satisfaction survey
Notify loved ones if requested
With GoGo, we can extend your impact with enhanced services.
We save our partners hundreds of hours of admin per year.
