Step 1: Call your pharmacy to confirm that your prescription is ready for pick-up. Let your pharmacist know you’ll be having someone pick it up on your behalf and that they can call you if they have questions.
Step 2: Call us toll-free at 1 (855) 464-6872 and Press 7 to be connected to our GoGo Gourmet team 7 days a week from 9 a.m. EST to 10 p.m. EST.
Step 3: We will give you an ETA once your driver is on the way!
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Frequently Asked Questions About GoGo’s Medication Delivery For Seniors
For medication pickups, what does the driver need from me?
They will need to know your first and last name, phone number, birthday, and home address.
Can the driver take my credit/debit card to pay for my medication?
We strongly suggest calling the pharmacy to have your card on files, so it is paid for at the moment of pick-up, for safety purposes.
How long will it take the driver to get me my medication from the pharmacy?
It depends on driver availability, distance, and how long it takes to claim your medication, but many of our customer receive their delivery within a few hours of requesting it.
“The service is so organized and I like how I’m informed throughout the process.”
-Henry, a GoGo customer
“GoGoGrandparent is by far the most helpful resource for me. It offers many choices, is practical, and is easy to use. I’m extremely grateful for it almost every day.”
-Wilson, a GoGo customer
“I like GoGo because I don’t have to worry about trying to use a phone or computer. I have those things, but sometimes I feel more confident and everyone is so helpful.”
-Fran, a GoGo customer
