Grocery Delivery For Seniors & Disabled People

An illustration of two older adults getting into a car

Groceries Conveniently Delivered Right To Your Door

GoGo makes grocery shopping effortless by helping you get fresh groceries delivered straight to your door—on-demand or on a schedule. As one of the top grocery delivery services in the U.S., we partner with leading grocery stores to bring you the best selection at your fingertips. Our dedicated GoGoGuardians track every order in real-time, keeping you updated and ensuring seamless communication with your personal shopper. Plus, GoGo saves your shopping lists for future orders, making repeat grocery deliveries even faster.

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GoGoGrandparent Delivers Anywhere! Anytime!

Delicious and convenient meal delivery for seniors. As we age, maintaining a healthy diet can become more challenging. GoGoGrandparent makes it easy by delivering nutritious and delicious meals from local restaurants directly to your door. From home-cooked style dinners to classic brands, we help you eat well and live well without the hassle of cooking.

Helping Seniors and Disabled Adults Since 2016

Maintaining your independence is one of GoGoGrandparent’s key pillars. Our mission is to help people age and thrive independently and confidently at home. We offer a variety of services ranging from transportation to home services.

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Scheduling an order

GoGo allows you to schedule orders in advance with an operator. All you need to do is follow the same steps as you would when placing a regular order with an operator for now.
Please be sure to inform the operator that you wish to schedule the order at the beginning of the call.

Three elderly friends spending time together in a banquet

Please provide the operator with the date and time for delivery while keeping in mind that you can expect to receive your order up to 30 minutes before or after the time provided.If you place or schedule multiple orders with an operator, we will apply a discount concierge fee on the second order and any other subsequent order. As long as the multiple orders are placed on the same call with the same operator.

Popular Brands GoGo Deliver Through

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What GoGo Customers Say About Meals With GoGo

What GoGo Customers Say About // With GoGo

Meal Delivery - Frequently Asked Questions

How long does meal delivery take?
On average, meal delivery takes between 20-90 minutes, depending on meal preparation time and restaurant.
What if I want to order food outside of your business hours?
With our automated system, you can place meal requests from your past orders and saved orders in your account. 
Can I tip my delivery person?
Tipping is encouraged and can be done when you place your order or in cash when the driver drops off your meal.
If I have a favorite meal, can you save my request?
Absolutely, and good thinking! We can save up to seven orders on your account, so you can request them even faster next time with our automated system.
What if I have a food allergy or if I am on a special diet?
Tell us what you’d like to eat and if you have any allergy or dietary restrictions. We can communicate those to the restaurant, so you get what you need.
What if I’m not sure what restaurants are in my area?
We can mail or email you menus from restaurants in your area and help you find something tasty.
How can I report an issue with my order?
We strive to make your experience with GoGo a positive one every single time, but sometimes mistakes happen. And when they do, we are always here to make things right.

If your order was delivered, but you experienced an issue, please be sure to contact our Gourmet department directly via phone at (855) 464-6872 within 24 hours of the order being delivered. Letting us know immediately helps us better advocate for you.
What is the resolution process?
Once we receive your concern, one of our support representatives will forward it to our partner for resolution. Once a resolution has been reached, we will contact you via phone to update you.

Please keep in mind that any order that is older than 24 hours cannot be disputed. 
What are the hours of operation for the meals department?
Our Gourmet department is available 7 days a week, with the ability to order with our automated system 24/7.

Gourmet Department | 855-754-5328 | 8AM ~ 12AM EST | 7 Days a week
Groceries Department | 855-222-4919 | 8AM ~ 9PM EST | 7 Days a week
Home Services | 855-464-6771 | 8AM ~ 8PM EST | Mondays-Fridays
Rides | 855-464-6872 | 24/7
Gogo Australia Rides | +61 134628 | 24/7

Quality Assurance For Groceries With GoGo

Our GoGoGuardian system improves the reliability and quality of your grocery order with GoGo. Here are a few checks we run through:

ACCOUNT + DELIVERY DETAILS

Would the GoGo customer like the grocery order delivered to their home or elsewhere?
Are there specific instructions the driver should know about this drop-off address?
Does the customer want to pay using their existing GoGo Gift Credits, their primary card or another card on file?

ONGOING COMMUNICATIONS

We message you with confirmation and the ETA of your grocery delivery
We reach out to your shopper about your order and delivery instructions.
We keep you in the loop if there are any ETA changes.

GROCERY OPTIONS

Does the customer know what grocery store they would like to order from, or do they need to know about options in their area?
We make sure your back-up options match your preferences and are communicated clearly.
Confirm with the customer the items, quantities and cost of the items in the cart before placing the order.

ADVOCACY + RESOLUTION

If you are missing anything from your order, we advocate for you to either replace the item the same day, or refund you the item.
We will communicate with you about your new ETA for your delivery or the status of a question or refund.

How To Place a Grocery Order With GoGo:

Step 1: First, get your shopping list ready! If needed, we can help you think through some alternative items, in case your first choice items is not available.

Step 2:  Call us toll-free at 1 (855) 464-6872 and Press 8 to be connected to our grocery team, or email your list to groceries@gogograndparent.com. We’ll save your specific delivery instructions for future orders.

Step 3: Tell us if you want to order right away (deliveries are usually within 3 hours), or if you would like to save or schedule your order for later.

Step 4: We will send you a message when your groceries are on the way!

Frequently Asked Questions About Groceries With GoGo

Can I schedule my grocery deliveries ahead of time?
Yes! If you have a preferred schedule, call or email us and we can set up a standing order for you. This is especially helpful if you're ordering groceries on behalf of someone else.

Can I tip my delivery person?
Of course! Tipping is encouraged and can be done when you place your order on the phone, or in cash when the driver drops off your delivery.

What happens if an item in my grocery order is not available at the store?
We recommend that you share with us replacement items or alternative brands. This allows the shopper to select your next best option in case something is out of stock. We’ll save your preferences for next time!

I have a SNAP/EBT Benefits card. Can I use it to buy groceries with GoGoGrandparent?
GoGo now accepts SNAP for groceries in 43 states. For more information, email groceries@gogograndparent.com

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What To Expect From Groceries With GoGo

If you’ve never had groceries delivered before or your ordering groceries for seniors or people with disabilities, you may have some questions or want to imagine what the experience will be like. With GoGo, just give us a call at 1 (855) 464-6872 and Press 8. Our friendly grocery operators will answer the call and help you place your order from many participating grocery stores and services like, Instacart, Walmart and so many more.

First, have your shopping list handy. Our operators will help you think through alternative items as a back-up. We can read through item descriptions for you, share the costs of each item, and verify the quantity you’d like of each item. Before your order is placed, we’ll review all the items in your cart. After we place your order, operators will provide you with an ETA of your grocery delivery and share all of the drop-off instructions with the driver.

Request groceries for seniors or groceries for people with disabilities by calling GoGo--without a smartphone or app. Behind the scenes, we’re communicating to your delivery person and keeping you informed throughout the process. You’ll receive your groceries at your door, and we’ll save your lists for future orders! We can help you make different shopping lists for different occasions, and save them for you for next time, making it easier, faster and nicer for you.

Remember that with GoGo, we are a one-stop shop. With just one call to 1 (855) 464-6872, you get access to all of our services, like rides for seniors, meal delivery for seniors, prescriptions for seniors, and home services for seniors.

Our GoGoGuardian System

Quality Assurance For Groceries With GoGo

Our GoGoGuardian system improves the reliability and quality of your grocery order with GoGo. Here are a few checks we run through:

ACCOUNT + DELIVERY DETAILS

Would the GoGo customer like the grocery order delivered to their home or elsewhere?
Are there specific instructions the driver should know about this drop-off address?
Does the customer want to pay using their existing GoGo Gift Credits, their primary card or another card on file?

ONGOING COMMUNICATIONS

We message you with confirmation and the ETA of your grocery delivery
We reach out to your shopper about your order and delivery instructions.
We keep you in the loop if there are any ETA changes.

GROCERY OPTIONS

Does the customer know what grocery store they would like to order from, or do they need to know about options in their area?
We make sure your back-up options match your preferences and are communicated clearly.
Confirm with the customer the items, quantities and cost of the items in the cart before placing the order.

ADVOCACY + RESOLUTION

If you are missing anything from your order, we advocate for you to either replace the item the same day, or refund you the item.
We will communicate with you about your new ETA for your delivery or the status of a question or refund.

testimonials

What GoGo Customers Say About Groceries With GoGo;

“I just want to say how happy and appreciative I am for GoGo’s grocery service. I got my groceries 1 hour after it was placed! I’m super satisfied.”

-Glennis, 67, a GoGo customer

“GoGo’s grocery service is a God-send. I appreciate the operators for being so patient and always going the extra mile for me.”

-Jane, 75, a GoGo customer

“I’m really grateful for the support and conversation with GoGo. You’ve really helped me with my grocery and ride needs. My warmest appreciation to the company and GoGo  team!

-Leslie, 79, a GoGo customer

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