Registration

Step 1
Account Information
Step 2
Family Member Contact Information
Step 3
Billing Information
Step 4
Choose Membership

Who Will Be Riding With GoGoGrandparent?

Need help signing up or have questions?
Call 1-855-464-6872

Contact Information

Home Address

Please note that there seems to be limited driver availability in your area.
Driver availability can change throughout the day.

Additional Information

Uber and Lyft drivers are not required to physically assist passenger in and out of vehicles. If you or your loved one requires assistance in and out of the vehicle please have another party present to help transport the passenger in and out of the vehicle safely.

Check this box to request door-to-door service and be escorted by a driver at the pickup and drop off locations. A $5 fee per ride applies, delivered to the driver as a tip.

Family Member Contact Information

Billing Information

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Please note that we do not accept cash payment.
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Need help signing up or have questions?
Payment information is encrypted on government compliant servers. It is not stored on our servers.
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Payment data is passed using TLS/SSL directly to the servers at our payment processor, Stripe, who processes billions of dollars each year, and is certified as a PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
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Please note that we do not accept cash payment.
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Need help signing up or have questions?
Call 1-855-464-6872
Same as Home Address

Billing Address

Pick the plan that's right for you! Drag the button to compare monthly and annual membership costs.
Billed Monthly
Billed Annually
(Save 31%)

For Infrequent Use

This plan is best for customers looking to use GoGo once a month, for emergencies.
Low monthly membership fee to keep GoGo on standby for whenever a ride is needed.
$9.99 / month
(Billed Annually, you save 31%)
Total Annual Cost: 98.28
Choose Plan

For Consistent Ordering

Our most popular plan! For customers and family members looking for a great value on our services.
Save on operator-ordered rides, grocery delivery, and get an enhanced level of support when you need to speak to an operator.
Complimentary
Free weekly fitness classes online
Personalized onboarding with a specialist
$9.99 / month
(Billed Annually, you save 31%)
Total Annual Cost: 98.28
Choose Plan

For All-In-One Needs

In addition to all of the benefits of our Value plan, get high priority support and proactive care management.
Lessen wait times and get access to trained care management experts at GoGo to help answer questions and make plans to further live comfortably in your home.
$9.99 / month
(Billed Annually, you save 18%)
Total Annual Cost: 98.28
Choose Plan

For Comprehensive Care

For customers and family members looking for a complete and comprehensive suite of services, as an alternative to long-term care options.
No fees for rides and the highest level of priority. Plus, save every month with free ride and grocery credits.
$9.99 / month
(Billed Annually, you save 18%)
Total Annual Cost: 98.28
Choose Plan
No Matter Your Plan, All GoGo Members Benefit From:
Vetted drivers
Monitored trips
An always-available online dashboard for scheduling rides
Family member access to account activity
Detailed Plan Comparison
Hide
Basic
Value
Premium
Total Care
$10.39 / month
(Billed Annually, you save 31%)
$20.49 / month
(Billed Annually, you save 31%)
$81.99 / month
(Billed Annually, you save 18%)
$409.99 / month
(Billed Annually, you save 18%)
GoGo Guardian
Vetted drivers, monitored trips and more. Always included
Pricingⓘ Our membership dues keep us staffed and our per-service rates help us make every request safe and 100% reliable. The dual-price structure allows clients to only pay for what they use.
Rides
$0.27/minute
$0.27/minute
$0.27/minute
Included
Operator-Orderedⓘ Call a GoGo operator to request a ride to a customer location. You can always use our phone menu to request rides at no additional cost.
$5/ride
Unlimited
Unlimited
Unlimited
Meal Deliveryⓘ Our meal management fee varies based on if you order a saved meal, a special or schedule meals in advance.
$4.25 - $8.5/order
$2 - $4/order
$2 - $4/order
$2 - $4/order
Grocery Deliveryⓘ Our concierge fee may vary depending on the cart size.
$7 - $35/order
$7 - $13/order
$7 - $13/order
$7 - $13/order
Pharmacy
$0.60/minute
$0.60/minute
$0.60/minute
$0.60/minute
Special Request
$0.60/minute
$0.60/minute
$0.60/minute
$0.60/minute
Home Servicesⓘ Call GoGo to request any service, even services we don't currently offer, and we'll help you find a trusted service provider. For example, housekeepers, lawn mowers, or even caretakers. The service being requested is an additional cost.
One-time Request
$20/hour
$10/hour
$10/hour
$10/hour
Recurring Request
$8/hour
$4/hour
Included
Included
Priority Supportⓘ Get even shorter wait times with priority support.
Not included
Medium
High
First
Proactive Care Managementⓘ Trained care management experts at GoGo will regularly reach out to you to help answer questions and make plans to further live comfortably in your home.
Not included
Not included
Included
Included
Rides Creditsⓘ Total Care includes the entire cost of 8 rides per month to anywhere within 10 miles, so you don't have to worry about surge pricing.
Not included
Not included
Not included
8 rides included (up to 10mi)
$200
value!
$200 value!
Grocery Creditsⓘ Total Care includes the entire cost of 4 grocery orders per month, including up to $75 worth of food items.
Not included
Not included
Not included
4 grocery deliveries included (up to $75)
$300
value!
$300 value!
Choose
Your Plan
Mouseover features to learn more
Basic
First Month
First Month
Free
You save 31%
(Billed Annually)
Select Package
Value
Great deal for many
customers!
First Month
First Month
Free
You save 31%
(Billed Annually)
Select Package
Best Value!
Premium
First Month
You save 18%
(Billed Annually)
Select Package
Total Care
First Month
You save 18%
(Billed Annually)
Select Package
Family Features
For family members and loved ones
Add membersⓘ Add family members to receive text notifications whenever you use a GoGo service.
One
Unlimited
Unlimited
Unlimited
Dashboardⓘ You and family members can use the online dashboard to manage your GoGo account.
Included
Included
Included
Included
Active Hoursⓘ The account owner can turn on and off GoGo’s phone system during certain hours of the day.
Not included
Included
Included
Included
Emergency Callsⓘ Be notified when your loved one is taking an unplanned medical trip using GoGo.
Not included
Included
Included
Included
Split Paymentsⓘ Split the cost of GoGo’s service between multiple sources of payment.
Not included
Not included
Included
Included
Turning Off Receiptsⓘ The account owner can turn on and off GoGo’s automatic receipt notifications.
Not included
Not included
Included
Included
Extra Features
See everything GoGo has to offer
Grocery Standing Orderⓘ Call GoGo to set up a standing order for your regular grocery staples and we will order them for you, no additional calls necessary.
Not included
Included
Included
Included
Authorized Guest Tripsⓘ Order GoGo for friends or guests who are not GoGo customers, so that you can stay better connected.
Not included
Included
Included
Included
Request Same Operatorⓘ When you call GoGo, we'll try to route your call to your favorite operators, so that they can get to know you better over time.
Not included
Not included
Included
Included
Insurance and Tax Statementsⓘ GoGo can prepare statements that can save many customers money on their taxes, or help with insurance reimbursements.
Not included
Not included
Included
Included
Wellness Checks (turn on/off)ⓘ At your request, a GoGo team member can call you daily to check in on your health and wellbeing - especially useful after an illness or medical procedure.
Not included
Not included
Included
Included
Choose
Your Plan
Basic
First Month
First Month
Free
You save 31%
(Billed Annually)
Select Package
Value
First Month
First Month
Free
You save 31%
(Billed Annually)
Select Package
Best Value!
Premium
First Month
You save 18%
(Billed Annually)
Select Package
Total Care
First Month
You save 18%
(Billed Annually)
Select Package
For more information on our refund policy, please click here

The family e-mail cannot be the same as the user's e-mail. Would you like to use this email as the family member's email instead?

Because you selected "visually impaired", would you like to activate voice commands for when you call in?

Voice command allows you to press or say commands when you call GoGo.

For example “press or say 1 to get picked up from your home.”

You've selected

You will start your membership immediately and your card on file will be charged of membership.

This type of prepaid card is not allowed. You can exit this window to add a debit or credit card instead, or you can purchase credits below using the prepaid card.
Credits will be used to pay for your membership and service fees. Credits can be  used across any GoGo service, including rides, meals, and groceries. Credits are non-returnable and non-refundable.
$50
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$100
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$200
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