SAN FRANCISCO, CA-- October 9, 2022—Uber Transit and GoGoGrandparent have partnered to offer equitable complementary paratransit programs. This partnership creates access to faster and more responsive options for transit agencies, extending their reach to underserved populations, like older adults and people with disabilities.
"At GoGo, our goal is to help create accessible services for people of all ages and abilities," said Justin Boogaard, GoGoGrandparent CEO and co-founder. "We are thrilled to partner with Uber Transit and be part of a solution for transit agencies looking to deliver reliable transportation solutions that will make it easier for people to age independently at home and in the community."
GoGoGrandparent, the leader in coordinating transportation and other on-demand services for people as they age, has been committed to bridging the digital divide for customers who don't use smartphones or need support with specialized requests. GoGo makes it possible for people to request an Uber ride and other services with a simple phone call. The GoGo phone number to call to request an Uber trip is 855-464-6872. All rides are monitored by team members, who screen drivers and cars based on whether or not they are comfortable accommodating the needs of people living with visual, cognitive, dexterity & mobility impairments. GoGo partners with over 150 group accounts, including transit agencies.
"Uber Transit is committed to partnering with public transit agencies and helping communities thrive through innovative technology and complementary transit service options," said Dmitriy Vanchugov, Head of Partnerships at Uber Transit. "This partnership with GoGoGrandparent is the latest way that we are extending the benefits of our technology to help people of all ages and abilities."
Benefits of the Uber Transit and GoGoGrandparent partnership includes:
Access to 24/7 call center to book a ride
English and Spanish-speaking operators, who become an extension of the transit agency team without agencies needing to increase their Full Time Employee count
Ability to collect rider's transit fare as part of the trip booking process
Custom tailored program design to meet communities' unique needs
For 90-year-old California resident, David Brown, the partnership has already changed his life. "I have found the GoGoGrandparent option with Uber very easy to use because I really like the automated service," said Brown. "I'm able to stop driving, give my car to my daughter, and still get around with GoGo and Uber. It's wonderful."
Uber's mission is to create opportunity through movement. We started in 2010 to solve a simple problem: how do you get access to a ride at the touch of a button? More than 25 billion trips later, we're building products to get people closer to where they want to be. By changing how people, food, and things move through cities, Uber is a platform that opens up the world to new possibilities.
GoGoGrandparent helps older adults and people with disabilities live independently in their home for as long as possible. By working with on-demand services, GoGo manages mobility, meals, groceries, medication delivery, and more for their clients. GoGo's "GoGoGuardian" system monitors trips and screens on-demand contractors to support clients living with cognitive, visual, physical or dexterous impairments and offer safer, reliable and affordable independence. GoGo makes it possible for people to request an Uber ride and other services with a simple phone call. The GoGo phone number to call for Uber is 855-464-6872. Built in 2015 as inspired by the CEO's grandmother, GoGo is now relied upon by hundreds of thousands of people throughout the United States and Canada.