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Frequently Asked Questions
What Is GoGoGrandparent?
GoGoGrandparent is a phone-based concierge service that helps seniors and adults without smartphones access rides, groceries, meals, prescriptions, and home services—without needing apps or the internet. Simply call their toll-free number, and GoGo coordinates everything on your behalf.
How Does GoGoGrandparent Work?
- Call 1-855-464-6872.
- Use touchtone options or speak to an operator to request a ride, delivery, or other service.
- GoGoGrandparent arranges services through partners like Uber, Lyft, DoorDash, and Instacart.
- They monitor every trip, communicate special needs to drivers, and confirm your safety and satisfaction.
Is GoGoGrandparent Safe?
Yes. GoGoGrandparent partners with licensed Uber and Lyft drivers, who carry full liability coverage. Every request is screened, monitored, and tailored for older adults and people with disabilities, including trip follow-ups and driver briefings to ensure safety and comfort.
How to be a Driver for GoGoGrandparent
Interested drivers can submit a form on GoGoGrandparent’s website to be matched with local opportunities. The company also offers a free two-hour Driver Bootcamp to help new drivers learn how to accept GoGo requests using Uber or Lyft.
Is GoGoGrandparent only for seniors?
No. The service is open to anyone 18 or older, though its features are designed primarily for seniors and people with disabilities who need extra support or who don’t use smartphones.
Where is GoGoGrandparent Available?
GoGoGrandparent operates across all 50 U.S. states, as well as in Canada and Australia. Trips can typically be arranged up to about 100 miles from your pickup location.
What Services does GoGoGrandparent offer for seniors and people with disabilities?
- Rides: On-demand or scheduled rides through Uber or Lyft.
- Grocery Delivery: Pickup and delivery from local stores.
- Meal Delivery: Hot meals through DoorDash and similar services.
- Prescription Delivery: Medication delivered straight to your door.
- Home Services: Help with tasks around the home.
- GoGoCare: A care-support program for aging in place.
- Grow with GoGo: Virtual fitness and enrichment programs.
