TRAINING OPERATOR



Order rides on behalf of a registered user

All rides are monitored and notifications with pick up and drop off locations will be sent to all family members on file.





(If the customer is calling in from the doctors for example, you can put the doctor's phone number here and the system will use this number as the contact number)






















  

Text the driver

Update Ride Destination




Ride Destination*









Send Driver Arriving Call



Cancel Most Recent Ride






Get Customer Info and Customer Rides

    

Customer's Ride History


Customer's Scheduled Rides


Customer's Completed / Canceled Scheduled Rides


Update Customer Information


   














Zip




Pay for Any Unpaid Rides




Remove any Credit Cards, Debit Cards, Bank Accounts on File





Add Ride Credits










Payment Information

Secure Billing Authorization Form
This form is secured with 128-bit SSL encryption.

      


The full name of the card holder.



The 16 digits on the front of your card.




The date your card expires.



3 to 4 digits usually on the back of the card.




Purchase Ride Credits


Ride Scheduler












Schedule a Ride*

(Rides are sent out 15mins in advance!)






Start Address*








End Address*












  

Send Post Cards


Info About Person Requesting Post Cards












Shipping Address














Number of Post Cards to Send




Personal Notes






Lookup Carrier Account Info

- If the type is "voip", this person should be black listed
- If the name of the account holder is different that the caller's name, this is a yellow flag.




Clear User of Fraud Suspicion





REQUEST AN IMMEDIATE SUPERVISOR CALLBACK

Report a Kudos Call to a team lead


AARP |10% off first 3 rides|    https://gogograndparent.com/aarp

Always Best Care Senior Services of Upper BuxMont    NULL

Aspire Health Plan  |100% subsidy|  https://gogograndparent.com/aspire

Beltone New England |100% subsidy|   NULL

Bender JCC of Greater Washington    https://gogograndparent.com/benderjccg

Broadway Terrace |100% subsidy, must be op ordered|   https://gogograndparent.com/broadwayterrance

Centers for Dialysis Care |100% subsidy|   https://gogograndparent.com/cdc

Commonwealth Community Trust    https://gogograndparent.com/cct/register

Earle Street Baptist Church |100% subsidy|   https://gogograndparent.com/earlestreetbaptistchurch/register

Family First   https://www.gogoconsole.com/familiesfirst/register

GreenwaldGerke  https://gogograndparent.com/greenwaldgerke

HCA    https://gogograndparent.com/hca

Help & Care   https://gogograndparent.com/helpcare

Judson Retirement Community |100% subsidy|    https://gogograndparent.com/judson

Kehillat Israel |100% subsidy|   https://gogograndparent.com/kehillatisrael

Lafayette Senior Transportation Program, City of Lafayette |$50 credit per month|   https://gogograndparent.com/lafayette

Legal Aid  |100% subsidy |  https://www.gogoconsole.com/legalaid/register

Little Friends Inc. |100% subsidy|    https://gogograndparent.com/littlefriends

Mayerson JCC |75% subsidy| https://gogograndparent.com/mayersonjcc

Mercy Villa |covers first 10 miles| NULL

Mount Vernon at Home |100% subsidy|    https://gogograndparent.com/mountvernonathome

Ocean View Dental Care    https://gogograndparent.com/oceanviewdentalcare

Palo Alto Jewish Community Center |100% subsidy|  https://gogograndparent.com/pajcc

Pasadena Village |100% subsidy|   https://gogograndparent.com/pasadenavillage

Saint Barnabus Senior Services |100% subsidy:M-F 3pm-8amPST, all day Sat & Sun|    https://gogograndparent.com/sbssla

SOMA |$10 off first 4 rides a month|   https://gogograndparent.com/soma

Temple Beth-El |100% subsidy|    https://gogograndparent.com/templebethel

The Hill at Whitemarsh |100% subsidy|    https://gogograndparent.com/whitemarshhill

The Sisters of Saint Dominic of Tacoma |100% subsidy| NULL

Tri-Town | $5 off first 4 rides a month|   https://gogograndparent.com/tritown/register

UnitedHealthcare    https://gogograndparent.com/uhc

Valley Beth Shalom |$5 off rides|   https://gogograndparent.com/valleybethshalom

Wish of a Lifetime |100% subsidy|    https://gogograndparent.com/wishofalifetime